Streamline the Customer Experience

Retail Returns

DELIGHT YOUR CUSTOMERS

End-to-End Returns Management

From collecting unwanted products from the customer to returning the items to inventory, GEODIS City Delivery helps you overcome logistical constraints and minimize inefficiencies in processing returns and delivering replacements. Our goal is to be our customers' partner in efficiency and sustainability through every stage of product delivery.

ADDRESSING THE TRUE COST OF RETURNS

Returns
Management
Made Easy

Two important aspects every brand needs to address are the true cost of returns and the reverse logistics process. By using GEODIS City Delivery, brands can have a custom designed returns process that’s both cost-effective and efficient.


Here are a couple other tips:

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  • Utilize intuitive in-house technology solutions that offer real-time inventory tracking and management, it’s easier to assess the status of a return quickly so it can be restocked, returned to inventory, or disposed of properly.
  • GEODIS City Delivery’s partner network offers self-service kiosks and lockers for contactless, convenient returns. This solution is the ultimate in customer convenience.
UNLOCK HIDDEN VALUE

Transforming Returns

For many brands, the returns process goes well beyond their supply chain expertise. Luckily, GEODIS City Delivery offers comprehensive returns solutions for retailers of all sizes. Based on the retailer’s specifications, GEODIS City Delivery will accept return shipments from all channels and return, recycle, donate or liquidate as needed. Leveraging a Last Mile delivery provider can be advantageous for brands, both for same-day or next-day delivery solutions as well as returns processing. See how GEODIS City Delivery can help take some of the pressure off your supply chain through better Last Mile solutions.

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YOUR RETAIL RETURNS QUESTIONS ANSWERED

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GEODIS City Delivery optimizes your returns and reverse logistics processes for all retail channels, in-store as well online. By working with GEODIS City Delivery, brands of all sizes can keep their returns frictionless and profitable, even through the busiest of seasons. GEODIS City Delivery offers a solution to keep packages closer to your customer, which in turn shortens the returns journey.

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GEODIS CITY DELIVERY PERSPECTIVES & INSIGHTS

on Retail Returns

 
3 min read
Don’t Let Reverse Logistics Ruin Your Revenue

Retailers know better than most the true cost of returns management: the average retailer’s reverse...

3 min read
Rise in e-Commerce Returns Means Retailers Need Extra Help

While it may seem like there’s ample time for retailers to prepare for the next peak season, the...

5 min read
It’s Time to Revamp Your Returns Program

The holiday season has finally come to an end, but that doesn’t mean retailers and national parcel...

3 min read
Good Cheer for the Approaching Returns Season

The season of giving is upon us. And, as we know from experience, the season of returning is soon...

4 min read
Innovating Your Supply Chain Could Save You This Returns Season

As e-commerce retailers know, free shipping is never truly free. Instead, the buck gets passed from...

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