3 min read
The Last Mile Advantage
Today, market conditions within the highly competitive parcel market have climbed to unprecedented...
GEODIS Zipline allows GEODIS to get a single view of delivery capacity. Modern delivery solutions might consist of independent contractors, local couriers, regional delivery companies, brick & mortar store employees or even GEODIS warehouse workers. Regardless of how large and diverse the delivery solution network, GEODIS Zipline provides an integrated delivery view for our customers.
More and more retailers are feeling the challenges of using the gig delivery network and are looking for diversifying their last mile partners. Rather than continue to feel the pain and risk tarnishing their brand image, retailers need to partner with GEODIS City Delivery for technologically advanced Last Mile delivery.
Customers expect absolute transparency during the delivery process, so GEODIS Zipline closely monitors all deliveries through a centralized web application that offers both customers and drivers real-time data. Drivers can even chat with the GEODIS support center thanks to a messaging service directly in the GEODIS Zipline app. Already the GEODIS Zipline app has been instrumental in managing thousands of deliveries each week across the United States.
Clearly consumers today expect a seamless and speedy online ordering and delivery process--one that would have been unimaginable just a few years ago. Industry-leading retailers like Amazon have made same-day or next-day delivery a given--with a few retailers aiming for even shorter delivery times. In the wake of this demand for accelerated delivery, digital retailers have had to become creative to stay competitive--and GEODIS City Delivery is right there with retailers to accelerate their success.
and with our recently updated GEODIS Zipline technology, we have enabled shippers to manage thousands of deliveries every week across the United States.
Now, as retailers’ customers demand faster service, our platform orchestrates the last mile logistics for the best customer experience.
As brands pivot away from a traditional warehousing/DC model, omnichannel solutions have never been more critical. By leveraging retail stores as an additional fulfillment point, brands can get their products into a buyer’s hands quicker. But even with this great shift in logistics, some challenges will carry over into 2021.
Simply put, “crowdsourced delivery” is hiring individuals to move products from a store to the waiting customer. Some of the best-known and most successful examples of this are the food ordering services like DoorDash, GrubHub, Postmates, and UberEats. These companies rely exclusively on the gig worker which gives brands a mix bag when it comes to the customer delivery experience. They are independent contractors, and, in this model, you’re limited on what you can instruct drivers to do. Not being able to customize the delivery experience puts brands reputation at risk.
GEODIS City Delivery helps retailers customize their delivery experience and does not solely rely on crowdsourced delivery teams. Our courier drivers are vetted through a rigorous selection process within each given geographical area. Once accepted, drivers see suggested delivery routes and schedules, and have up-to-date visibility to available orders in their area at any given time. All deliveries are secure are closely monitored so both the customer and the driver have complete transparency.
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