GEODIS
Zipline

TRANSFORMING THE LAST MILE 

Streamline the Delivery Experience

GEODIS Zipline allows GEODIS to get a single view of delivery capacity. Modern delivery solutions might consist of independent contractors, local couriers, regional delivery companies, brick & mortar store employees or even GEODIS warehouse workers. Regardless of how large and diverse the delivery solution network, GEODIS Zipline provides an integrated delivery view for our customers.

Now, as retailers’ customers demand faster service, our platform orchestrates the last mile logistics for the best customer experience.

As brands pivot away from a traditional warehousing/DC model, omnichannel solutions have never been more critical. By leveraging retail stores as an additional fulfillment point, brands can get their products into a buyer’s hands quicker. But even with this great shift in logistics, some challenges will carry over into 2021.

Simply put, “crowdsourced delivery” is hiring individuals to move products from a store to the waiting customer. Some of the best-known and most successful examples of this are the food ordering services like DoorDash, GrubHub, Postmates, and UberEats. These companies rely exclusively on the gig worker which gives brands a mix bag when it comes to the customer delivery experience. They are independent contractors, and, in this model, you’re limited on what you can instruct drivers to do. Not being able to customize the delivery experience puts brands reputation at risk.

GEODIS City Delivery helps retailers customize their delivery experience and does not solely rely on crowdsourced delivery teams. Our courier drivers are vetted through a rigorous selection process within each given geographical area. Once accepted, drivers see suggested delivery routes and schedules, and have up-to-date visibility to available orders in their area at any given time. All deliveries are secure are closely monitored so both the customer and the driver have complete transparency.