Understanding IoT in Logistics

    Aug 1, 2019 9:09:01 AM / by Fletcher Szabo

    In today’s fast-paced and ever-growing world of logistics, projects are often under a time crunch. As a result, there is a lack of on-hand training in the new software systems being implemented as well. A common solution to these limitations is getting rid of human-to-human or human-to-computer interfaces with the use of an Internet of Things (IOT) system.

    An IOT system is a collection of connected computing devices and sensors that identify exactly when a task needs to be acted upon. This data is relayed to the company’s information system and processed accordingly. In the decision-making step, an IOT system processes the data collected and ultimately makes the changes necessary to overcome the obstacle by cutting out user interface.

    The most common place IOT is used in logistics is in GPS’s and other location systems. IOT devices are installed in trucks to let an assigned person know when the delivery has arrived at its specific location. This type of innovation conducts time studies, ensures all-around efficiency and streamlines the scheduling process. By utilizing IOT systems in logistics, companies can manage time-sensitive tasks and keep up with the industry’s rapid growth.

    IOT systems’ wide range of capabilities has a huge impact on big companies and the way their data is analyzed. These systems have advanced detection of anomalies and forecasting features to predict what could happen next. IOT sensors also can alert people about inventory status and other company assets, as well as detect temperature, humidity, vibration, and damage during freight transit. This is extremely important when dealing with high tech equipment because fragile freight can be compromised with even the smallest vibration or fall damage. Keeping a close eye on our freight isn’t enough, however, and that is why GEODIS has transitioned to using IOT solutions.

    At GEODIS, we strive for customer satisfaction and our new IOT GPS trackers are another way for us to make our clients happy. We handle expensive high-tech equipment, so, when a customer purchases such equipment, we make sure it is handled correctly. With the IOT GPS trackers, the shipment provides its location, temperature, and whether it is in an aircraft or truck every five minutes. Customers that are spending large amounts of money on equipment deserve to be kept in the loop regarding the equipment’s well-being on route to its destination and our trackers provide them with that information. With the rapid growth and popularity of IOT systems, GEODIS plans to keep up with the trend and continue to provide our customers with the best possible experience.



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    Topics: Customer Loyalty, Customer Satisfaction, Customer Experience, Customer Service

    Fletcher Szabo

    Written by Fletcher Szabo

    Fletcher is a GEODIS Summer Intern within US Operations working under Nicholas Ferguson. He is currently attending Marist College and pursuing a degree in Finance.