What is the digitization of freight? Will it be a disruptive force in the industry or a transformational one? Listen to our VP of Business Development, Brian Reed speak about the actions companies should take to prepare for the digital transformation of freight.
Same day delivery is a basic consumer expectation but too often companies replicate other solutions rather than creating one that is best for their brand and customers. This episode of Talking Logistics highlights the need for a holistic approach to same day solutions.
Last mile delivery is the end of a complex supply chain and the best opportunity for brands to make an impression on their customers. There is a face-to-face interaction that can make or break a customer's perception of a brand.
The challenge for any last mile provider is handling an output from a process they have no control over. Creating a great customer experience in last mile delivery doesn't start with picking up the order, it starts with the internal process a brand chooses to manage its last mile solution.