With peak season upon us and same day deliveries from U.S. retailers achieving record volumes, let's look ahead to the growth of same day delivery in 2019 and the opportunities it presents to retailers.
Customer expectations are growing in all aspects of the shopping experience and logistic companies are challenged to develop better solutions. Recently, at the Ecommerce Operations Summit in Columbus, Ohio Pulse Commerce presented data demonstrating the Amazon effect. There are many ways logistics, and in particular last mile delivery, has changed due to Amazon. Before Amazon, customers only considered the online buying experience when choosing an online retailer.