LIVING LOGISTICS BLOG

    How to deliver an excellent customer service with an end-to-end designed solution

    May 8, 2020 3:10:00 PM / by Samantha Bender posted in Supply Chain Solutions, Customer Satisfaction, Customer Service, Network Design, Supply Chain Optimization, Cost Savings, Healthcare Industry

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    Having multiple customers in different countries is a real challenge for Healthcare companies that are willing to deliver an excellent customer service in time. Sometimes these corporations need to redesign and optimize their network if they want to maximize their results.

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    How to face your biggest logistic pains on the Oil & Energy Industry?

    Feb 21, 2020 2:50:00 PM / by Samantha Bender posted in Customer Loyalty, Supply Chain Solutions, Customer Satisfaction, Customer Experience, Customer Service, Network Design, Supply Chain Optimization, Cost Savings, Oil & Gas / Oil & Energy

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    In an industry as complex as Oil & Energy, companies face multiple challenges every day. Logistics and supply chain are probably their biggest pains since most of their solutions should be tailor made in regards of their size and proportion. This requires a front-end engineering effort to create a plan specifically detailed that will end in a door-to-door logistics strategy.

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    Win-win Relationships are Key to the Gainsharing Model

    Jan 24, 2020 8:00:00 AM / by Olivier Camus posted in Supply Chain Solutions, Customer Satisfaction, Customer Experience, Customer Service, Network Design, Supply Chain Optimization, Cost Savings

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    Any healthy business relationship is based on encouraging continuous improvement, measured risk-taking and a long-term perspective.  A Win-Win approach is the ideal strategy with a principal focus on investment in value rather than the pursuit of cost reduction.

     

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