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    Be the Partner your Customer is Looking For

    Nov 28, 2018 3:42:02 PM / by Julio Soto posted in Center of Excellence, customer loyalty, supply chain solutions, growth, innovation, future, GEODIS, customer satisfaction

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    In the movie “The Wolf of Wall Street”, the main character is asked to sell a pen; most people immediately start thinking about selling techniques and words they can use to sell the pen. However, that is not the first question not even the second; it all starts with who is your customer? To understand the direction of the customer while also considering what is the intent of the pen? What is the customer’s main concern?

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    Transforming through Technology

    Nov 21, 2018 10:33:35 AM / by Diego De Anda posted in supply chain management, innovation, customer satisfaction, transportation, mobile application, transformation

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    In today's world, technology and information are an important part of logistics, customers continue to look for a better and faster response from their suppliers to make sure they are aware of the latest status on each of their shipments.

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    Important Factors in Last Mile Delivery

    Jul 23, 2018 9:37:43 AM / by Alex Rhodeen posted in last mile, final mile, B2C, same day, delivery, customer loyalty, technology, innovation

    1 Comment

    Same day delivery is a basic consumer expectation but too often companies replicate other solutions rather than creating one that is best for their brand and customers. This episode of Talking Logistics highlights the need for a holistic approach to same day solutions.

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    Fluid Futures: Creating Value from Uncertainty

    Jul 3, 2018 9:46:37 AM / by Daniel Martins posted in supply chain solutions, disruption, innovation, future

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    “In this world nothing can be said to be certain, except death and taxes” - Benjamin Franklin

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