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    2019 E-commerce Trends

    Feb 26, 2019 8:13:41 AM / by Verónica Capistran posted in last mile, final mile, same day, delivery, customer loyalty, 2019 trends, e-commerce

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    For the modern consumer, e-commerce is often a preferred way to shop. Young shoppers readily embrace it and more frequently older customers are beginning to shop online as well. As e-commerce continues to grow, companies need to adjust their strategies in order to win customer loyalty. According to Nasdaq, by 2040, 95% of all purchases will be facilitated through e-commerce. Customers continue to adopt a “get it now” mindset which must be embraced by retailers. Therefore, businesses must scale what they offer including customer service, delivery, and returns processes.

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    Same Day Delivery in 2019

    Dec 5, 2018 6:18:44 PM / by Alex Rhodeen posted in last mile, final mile, B2C, retail trends, same day, delivery, customer loyalty, customer satisfaction, transportation

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    With peak season upon us and same day deliveries from U.S. retailers achieving record volumes, let's look ahead to the growth of same day delivery in 2019 and the opportunities it presents to retailers.

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    Important Factors in Last Mile Delivery

    Jul 23, 2018 9:37:43 AM / by Alex Rhodeen posted in last mile, final mile, B2C, same day, delivery, customer loyalty, technology, innovation

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    Same day delivery is a basic consumer expectation, but companies too often replicate other solutions rather than creating one that is best for their brand and customers. This episode of Talking Logistics highlights the need for a holistic approach to same day solutions.

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    Last Mile Solutions: More Than Just Delivery

    May 25, 2018 1:03:44 PM / by Alex Rhodeen posted in last mile, final mile, B2C, same day, delivery, customer loyalty, technology

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    Last mile delivery is the end of a complex supply chain and the best opportunity for brands to make a lasting impression on their customers. In this last mile, there are face-to-face interactions which either make or break a customer's perception of a brand.

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    The Next Level of Last Mile Delivery

    Apr 25, 2018 3:36:15 PM / by Alex Rhodeen posted in last mile, final mile, B2C, retail trends, same day, delivery, customer loyalty

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    Customer expectations are growing in all aspects of the shopping experience and logistic companies are challenged to develop better solutions. Recently, at the Ecommerce Operations Summit in Columbus, Ohio Pulse Commerce presented data demonstrating the Amazon effect. There are many ways logistics, and in particular last mile delivery, has changed due to Amazon. Before Amazon, customers only considered the online buying experience when choosing an online retailer.https://cdn2https://cdn2.hubspot.net/hubfs/4009297/shutterstock_216667807.jpg.hubspot.net/hubfs/4009297/shutterstock_216667807.jpgshutterstock_216667807

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