LIVING LOGISTICS BLOG

    Centralized Control Tower: The key to success

    Jun 19, 2020 3:20:00 PM / by Cecilia Noguera posted in Center of Excellence, Control tower, Visibility, Customer Loyalty, Supply Chain Solutions, 4PL, Customer Satisfaction, Customer Experience, Customer Service, Supply Chain Optimization, Cost Savings

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    In any manufacturer’s supply chain, spare parts and finished goods play a key role. Both ends of the sequence requires a correct and optimized management, so that a group of little parts can become something bigger and ready for its final destination. Distribution Centers have a main role. They need to be data integrated, correctly operative and have full visibility to manage the inventory levels.

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    Communicate and Align on Expectations

    Jun 5, 2020 9:00:00 AM / by Jason Vanzante posted in Customer Service, Supply Chain Optimization, Processes

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    Making sure that everyone is clear about our leadership expectations is not simple.  Communication is a two way street and how we receive messages is not always how the sender intended.  Using different tools to help align our leaders on expectations helps to clear the noise in the communication channel.

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    How to deliver an excellent customer service with an end-to-end designed solution

    May 8, 2020 3:10:00 PM / by Samantha Bender posted in Supply Chain Solutions, Customer Satisfaction, Customer Service, Network Design, Supply Chain Optimization, Cost Savings, Healthcare Industry

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    Having multiple customers in different countries is a real challenge for Healthcare companies that are willing to deliver an excellent customer service in time. Sometimes these corporations need to redesign and optimize their network if they want to maximize their results.

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