Living in a world where "No"​ should not be the answer

    Aug 28, 2020 9:00:00 AM / by Nicholas FERGUSON posted in Supply Chain Solutions, Customer Satisfaction, Customer Experience, Supply Chain Optimization


    When companies face a “NO” from their logistics partners, what options do they have?

    “Non-essential” products represent up to 60% of a vendor’s revenue and, due to the present situation, many are now facing 20+ day transit times. This calls for an immediate need for alternative solutions for the affected companies and meet the final customer’s demands.  

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    Optimizing the Network of a High-Tech Company

    Aug 14, 2020 3:33:00 PM / by Cecilia Noguera posted in Customer Loyalty, Supply Chain Solutions, Customer Satisfaction, Supply Chain Diagnosis, Customer Experience, Customer Service, Network Design, Supply Chain Optimization, High Tech Industry


    In every industry, the ultimate dream is to have a consistent growth thought the years. All companies thrive to consolidate themselves while expanding their business, their client portfolio and, of course, their profits. But sometimes, growth can bring more trouble than expected. In industries such as high-tech, with the continuous changing of technology, a rapid market growth can demonstrate some limitations such as lack of visibility or no control on warehousing and transportation costs. It can even show a redundancy, as the same problems continue to arise time and time again.

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    Center of Excellence - Culture of Excellence

    Jul 17, 2020 9:00:00 AM / by Marija Stamenic posted in Center of Excellence, Control tower, Customer Satisfaction, Customer Experience


    Do you wonder how is your supply chain today?

    You could think you are pulling the strings and covering all the aspects, however, while your business globalizes, and outsourcing and specialization become a tendency, you could become aware of the blurred visibility of your supply chain.

    If you come to realize your supply chain and operational performance need an improvement, then you should consider to rely on a Control Tower or Center of Excellence (CoE).


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