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    We Build Trust

    Apr 11, 2019 12:01:42 PM / by Nicole Bourbeau posted in customer satisfaction, efficiency, relationships

    1 Comment

    In times where there is constant pressure of professionalism in the work environment, it is evident that people have forgotten the importance of building a personal relationship with their customer.  

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    LEAN on GEODIS

    Mar 19, 2019 1:15:41 PM / by Erik Green posted in customer satisfaction, LEAN, efficiency

    2 Comments

    LEAN Program

    The implementation of LEAN tools and principles is becoming a standard practice driving customer satisfaction and efficiency for all businesses. It is imperative that businesses who choose to adopt and invest in a LEAN program go all in, there is no dipping your toe in the water with this type of initiative. LEAN must be taught, discussed, implemented and sustained at all levels of the organization.

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    8 Things to Expect with a White Glove Delivery Service

    Feb 11, 2019 11:46:38 AM / by Nicholas Ferguson posted in logistics, B2C, delivery, supply chain solutions, GEODIS, customer satisfaction, transportation, white glove, shipping

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    Why White Glove?

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    Same Day Delivery in 2019

    Dec 5, 2018 6:18:44 PM / by Alex Rhodeen posted in last mile, final mile, B2C, retail trends, same day, delivery, customer loyalty, customer satisfaction, transportation

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    With peak season upon us and same day deliveries from U.S. retailers achieving record volumes let's look ahead to the growth of same day delivery in 2019 and the opportunities for retailers.

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    Be the Partner your Customer is Looking For

    Nov 28, 2018 3:42:02 PM / by Julio Soto posted in Center of Excellence, customer loyalty, supply chain solutions, growth, innovation, future, GEODIS, customer satisfaction

    2 Comments

    In the movie “The Wolf of Wall Street”, the main character is asked to sell a pen; most people immediately start thinking about selling techniques and words they can use to sell the pen. However, that is not the first question not even the second; it all starts with who is your customer? To understand the direction of the customer while also considering what is the intent of the pen? What is the customer’s main concern?

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    Transforming through Technology

    Nov 21, 2018 10:33:35 AM / by Diego De Anda posted in supply chain management, innovation, customer satisfaction, transportation, mobile application, transformation

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    In today's world, technology and information are an important part of logistics, customers continue to look for a better and faster response from their suppliers to make sure they are aware of the latest status on each of their shipments.

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    6 Reasons for Outsourcing your Supply Chain Services

    Oct 24, 2018 3:20:12 PM / by François Xavier Lanne posted in logistics, supply chain, visibility, supply chain management, 4PL, customer satisfaction, transportation

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    1. Freedom to Focus on Critical Operations

    Instead of trying to perform logistics services in-house, outsource it to a company that has in-depth expertise and experience in carrying out logistics operations with ease. This in turn will help you free up your resources and allow them to focus on other critical operations.

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