LIVING LOGISTICS BLOG

    Going above and beyond our customers’ expectations.

    Mar 12, 2021 11:22:56 AM / by Ana Rosa Arana posted in Supply Chain Solutions, Supply Chain Management, Customer Satisfaction, Customer Experience, Information Technology

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    What are the customer's main concerns?

    In the movie “The Wolf of Wall Street,” the main character is asked to sell a pen; most people immediately start thinking about selling techniques and words they can use to sell the pen. However, the answer may be in one simple question, what is the customer´s main concern?

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    Challenger approaching!

    Dec 11, 2020 9:00:00 AM / by Donovan SIORDIA posted in Supply Chain Solutions, Customer Satisfaction, Customer Service, Information Technology

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    There is always a push for continuous development. Whether it is a day to day inconvenience there is a need to cut some corners that’s where creativity can play a key solving issue which goes hand in hand with the improvement of technology.

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    Control Tower: Managing your multiple logistics activities

    Sep 11, 2020 9:00:00 AM / by Cecilia Noguera posted in Center of Excellence, Control tower, Visibility, Customer Loyalty, Supply Chain Solutions, 4PL, Customer Satisfaction, Customer Experience, Customer Service, Aerospace & Defense A&D

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    When it comes to the defense industry, high-performance solutions are a necessity. The supply chain of an Aerospace & Defense company must have full visibility and a centralized solution to effectively address each of their issues. The biggest challenges are mostly the multiplicity of their activities, the variety of their suppliers and clients, and their handling of inbound and outbound shipments.

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