In a time where professionalism is constantly stressed in most work environments, it is evident that businesses and people have forgotten the importance of building personal relationships with their customers.
Why White Glove?
With peak season upon us and same day deliveries from U.S. retailers achieving record volumes, let's look ahead to the growth of same day delivery in 2019 and the opportunities it presents to retailers.
In the movie “The Wolf of Wall Street,” the main character is asked to sell a pen; most people immediately start thinking about selling techniques and words they can use to sell the pen. However, that is not the first question not even the second you should be asking. Instead, it all starts with who your customer is. To determine the intent of the pen, you have to understand the direction of the customer. What is the customer's main concern?
In today's world, technology and information are an important part of logistics. Customers continue to look for a better and faster response from their suppliers to make sure they are aware of the latest status on each of their shipments. New tools and innovations are needed to keep up as a key player in your industry.
Instead of trying to perform logistics services in-house, outsource to a company that has in-depth expertise and experience in carrying out logistics operations with ease. This will help you free up your resources and allow them to focus on other critical operations.