Sometimes, having a good relationship with your suppliers can be a difficult proposition. Strategically planned interactions with third party organizations have to be precisely executed in order to maximize the value of the desired synergies.
The escalating growth of some industries has created a window of opportunity to reconsider a company’s supply chain and strategy.
One industry to consider is the commercial construction industry.
Successful companies recognize that their continuous growth requires ongoing planning for the future which enables them to meet the demands of the market by building a stronger distribution network.
When it comes to KPIs we are all on the same page: our client’s opinion is the most important feedback for any industry and business worldwide. Customer Experience has been THE concept over the last few years with consultants and companies developing new approaches and tools to measure, improve and drive innovation. There are myriad ways of evaluating it including online surveys, customer journey analysis, and referral programs.