LIVING LOGISTICS BLOG

    Centralized Control Tower: The key to success

    Jun 19, 2020 3:20:00 PM / by Cecilia Noguera posted in Center of Excellence, Control tower, Visibility, Customer Loyalty, Supply Chain Solutions, 4PL, Customer Satisfaction, Customer Experience, Customer Service, Supply Chain Optimization, Cost Savings

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    In any manufacturer’s supply chain, spare parts and finished goods play a key role. Both ends of the sequence requires a correct and optimized management, so that a group of little parts can become something bigger and ready for its final destination. Distribution Centers have a main role. They need to be data integrated, correctly operative and have full visibility to manage the inventory levels.

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    How to deliver an excellent customer service with an end-to-end designed solution

    May 8, 2020 3:10:00 PM / by Samantha Bender posted in Supply Chain Solutions, Customer Satisfaction, Customer Service, Network Design, Supply Chain Optimization, Cost Savings, Healthcare Industry

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    Having multiple customers in different countries is a real challenge for Healthcare companies that are willing to deliver an excellent customer service in time. Sometimes these corporations need to redesign and optimize their network if they want to maximize their results.

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    Important factors when launching an RFQ

    Mar 13, 2020 3:01:00 PM / by Cecilia Noguera posted in Customer Loyalty, Supply Chain Solutions, Customer Satisfaction, Customer Experience, Customer Service, Cost Savings, High Tech Industry, RFQ Handling

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    One of the most common headaches for a company’s procurement department is launching an RFQ. The objective is always to achieve cost savings, efficiency and compliance, but it’s not so hard to lose the north when you have a lot of information to analyze and consider. The easiest solution is, of course, to outsource the handling of the RFQ, but selecting the company to achieve that task seems as hard as the task itself.

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