Managing high value products with the correct specialists.

    Apr 10, 2020 10:00:00 AM / by Cecilia Noguera

    When it comes to handling special products, a lot is said about how they should be managed (we even dedicated a whole blog post last month about it. You can read it here) but it appears that not many companies talk about WHO is handling the product.

    Managing high value products with the correct specialists


    In the high-tech business specifically, many products are so unique and sensitive that a team of detail-oriented professionals are required for its de-installation, transport and further installation.

    We experienced one of these cases first-hand when one of our client’s projects required the management of servers from 28 separate shipping locations for 400,000 orders per year with an average weight of 390 pounds each. The project also included unpacking, installation procedures and collection and disposal of packaging materials to a third-part facility. This massive, enhanced operation required not only a logistics partner who was able to provide full End-to-End visibility, but also needed hand-picked specialists that had the know-how to handle these special products.


    Read more about this White Glove Case Study by clicking here.


    Topics: White Glove Delivery Services, Customer Service, High Tech Industry

    Cecilia Noguera

    Written by Cecilia Noguera

    Cecilia is a Visual Experience Manager at GEODIS. She has a degree in Advertising Art Direction and knowledge of Marketing, Photography and Graphic design. She joined GEODIS 9 years ago in Argentina and is now working in The Americas Center of Excellence in Guadalajara, Mexico.