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    Verónica Capistran

    Veronica is the Same Day Operations Manager at GEODIS. She is fluent in three languages; Spanish, English and French. Veronica is an ecofriendly project developer for e-commerce and passionate about fair trade. She received an International Trade and Languages degree and loves to travel. Veronica is a logistics professional working for 4 years at GEODIS.

    Recent Posts

    2019 E-commerce Trends

    Feb 26, 2019 8:13:41 AM / by Verónica Capistran posted in last mile, final mile, same day, delivery, customer loyalty, 2019 trends, e-commerce

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    For consumers e-commerce is increasingly the preferred method for shopping. Younger shoppers already embrace it and more frequently older shoppers are as well. As e-commerce continues to grow, companies need to adjust their approaches in order to win customer loyalty. According to Nasdaq, by 2040, 95% of purchases will be facilitated through e-commerce. Winning this race depends on how quickly you can scale your offerings including customer service, delivery and the returns process. Customers continue to adopt a “get it now” mindset which must be embraced by retailers.

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