LIVING LOGISTICS BLOG

    Samantha Bender

    Samantha is the Global Sales & CRM Coordinator at GEODIS Supply Chain Optimization. She has a degree in International Business from Universidad Iberoamericana and has more than 9 years of experience in Logistics. She joined GEODIS 6 years ago in Mexico City as the Control Tower of one of GEODIS’ most important clients and finally joined the Global Business Development team to support Sales & Marketing.
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    Recent Posts

    How to deliver an excellent customer service with an end-to-end designed solution

    May 8, 2020 3:10:00 PM / by Samantha Bender posted in Supply Chain Solutions, Customer Satisfaction, Customer Service, Network Design, Supply Chain Optimization, Cost Savings, Healthcare Industry

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    Having multiple customers in different countries is a real challenge for Healthcare companies that are willing to deliver an excellent customer service in time. Sometimes these corporations need to redesign and optimize their network if they want to maximize their results.

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    How to face your biggest logistic pains on the Oil & Energy Industry?

    Feb 21, 2020 2:50:00 PM / by Samantha Bender posted in Customer Loyalty, Supply Chain Solutions, Customer Satisfaction, Customer Experience, Customer Service, Network Design, Supply Chain Optimization, Cost Savings, Oil & Gas / Oil & Energy

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    In an industry as complex as Oil & Energy, companies face multiple challenges every day. Logistics and supply chain are probably their biggest pains since most of their solutions should be tailor made in regards of their size and proportion. This requires a front-end engineering effort to create a plan specifically detailed that will end in a door-to-door logistics strategy.

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    How to optimize your Healthcare business process?

    Jan 10, 2020 2:22:00 PM / by Samantha Bender posted in Center of Excellence, Control tower, Visibility, Supply Chain Solutions, 4PL, Customer Satisfaction, Customer Service, Healthcare Industry

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    In years past, Healthcare Companies have been willing to create partnerships with logistics and supply chain companies due to the complexity of their own operations, high cost management and lack of end-to-end visibility. Often times, these companies may have a very large geographical scope including several countries across multiple continents. They may also need to manage both upstream flows from material vendors to regional DC’s and mainstream flows with just one global small parcel carrier.

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