LIVING LOGISTICS BLOG

    Julio Soto

    Julio has a Degree in International Business and Management and has been with GEODIS for 10 years working in different positions within the Americas Region. He graduated with his Master’s in Business administration from IPADE Business School in Mexico City. Julio is the Commercial Key Account Manager in the Americas with over 4 years of experience in operations plus over 3 years of Procurement experience. Julio is also a dive master and beach lover.
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    Recent Posts

    6 Tips for How to Be the Partner Your Customer Is Looking For

    Nov 28, 2018 3:42:02 PM / by Julio Soto posted in Center of Excellence, Supply Chain Solutions, Customer Satisfaction, Customer Service

    2 Comments

    In the movie “The Wolf of Wall Street,” the main character is asked to sell a pen; most people immediately start thinking about selling techniques and words they can use to sell the pen. However, that is not the first question not even the second you should be asking. Instead, it all starts with who your customer is. To determine the intent of the pen, you have to understand the direction of the customer. What is the customer's main concern?

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